The following information applies to projects:

• ISAAC
• Picto
• ATMS related projects (HBP, AWS_KCS, TDD, TENSearch)
• Karl (Seed and Nano)
• Lighthouse
• Gaia
• Polaris
• Wukong

The client performs internal QA for all projects and if the the quality is below 90%, they can apply penalties.

LQA calculation formula: [1-(sum of total penalties/number of reviewed strings)]*100

At Oneforma platform you may check your statistics either in View Performance or in Work Reports: or

You may find all errors in the section View Performance at Oneforma.
Check it constantly, as the feedback is closed in 2 weeks after it appears in your account.

1. Around 25th we receive purchase orders from the client

Payment cycle usually includes the period from the 15th of the previous month to the 14th of the current month.*

1. we prepare and send POs to our translators)
2. Then we send our invoice to them. (And you should send your invoice to us)
3. On 19th they pay to us.
4. We check the payment and pay to our translators, usually between 25th and 30th or in a month after we receive an invoice from you.

Your Project Manager will send you a Purchase Order with the number of completed approved words, as a rule at the end of the current or at the beginning of the next month. Purchase Order includes periods from 25th till 24th of each month. For some projects it can be moved to 20th till 21st of each month.

Please send your invoice with payment details, PO number and the sum to invoices@alchemytranslations.com and add your PM to copy.

To invoice, please create a DOC file and add there:

• your name, address, payment information
• the name of our company, address
• PO number
• Task name, amount of work, rate per item, total sum

Without it our accountants cannot accept payments.

How to create an invoice in Word: https://www.google.com/amp/s/www.wikihow.com/Make-Invoices-in-Word?amp=1

Within 1-2 weeks we check your invoice and approve its receipt.
Payment in 30 days after invoice date.

— * May vary depending on the project. Ask your project manager about the details.