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tips:lc:5_general_qual
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tips:lc:5_general_qual [2024/07/02 13:56] sergio |
tips:lc:5_general_qual [2025/05/12 09:26] (current) 40.77.167.156 ↷ Links adapted because of a move operation |
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| **QUALITY GROUPS**: According to each translator global quality score, there will be 3 different Quality | **QUALITY GROUPS**: According to each translator global quality score, there will be 3 different Quality | ||
| groups: \\ | groups: \\ | ||
| + | |||
| • Gold: global quality score >=95% \\ | • Gold: global quality score >=95% \\ | ||
| • Silver: global quality score between 80 - 94.99% \\ | • Silver: global quality score between 80 - 94.99% \\ | ||
| • Bronze: global quality score between 70% - 79.99% \\ | • Bronze: global quality score between 70% - 79.99% \\ | ||
| - | Additionally: \\ | + | |
| + | **Additionally**: \\ | ||
| • Bronze users could be temporarily deactivated for further quality checks and assessments. \\ | • Bronze users could be temporarily deactivated for further quality checks and assessments. \\ | ||
| + | • Users with less than 70% of global quality score will be removed from the pool for poor quality | ||
| + | performance. \\ | ||
| + | • Users with negative scores (below 0%) will be considered cheaters and the below anti-fraud | ||
| + | protocol will apply. \\ | ||
| + | • Gold suppliers will have higher priority during job assignments over the rest. \\ | ||
| + | • Reviewers with a global quality score lower than 90% in Review webapps will be removed from | ||
| + | the review pool for poor quality performance. \\ | ||
| + | |||
| + | This is a general framework, and it is for reference only. Centific is free to adapt and adjust it at any time | ||
| + | depending on customer specific requests and project specific needs. For extraordinary circumstances or | ||
| + | other scenarios not explicitly mentioned here, Centific is free to apply any necessary quality management | ||
| + | strategy (including user removal, user deactivation, and PO discounts) depending on the case.\\ | ||
| + | |||
| + | NEXT => [[tips:lc:6_qualcri|QUALITY CRITERIA]] | ||
tips/lc/5_general_qual.1719928600.txt.gz · Last modified: 2024/07/02 13:56 by sergio
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