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--- payment_terms_trs [2025/03/25 06:36]
karma
+++ payment_terms_trs [2026/04/21 13:43] (current)
sergio
@@ Line 2: / Line 2: @@
 The following information applies to projects:
-  * ISAAC
+  * [[isaac_project:en:about:1_en_isaac_project_about|ISAAC PROJECT]]
-  * Picto
+  * [[picto:form_filling_en|PICTO]]
   * ATMS related projects (HBP, AWS_KCS, TDD, TENSearch)
-  * Karl (Seed and Nano)
+  * [[karl|KARL PROJECT]]
-  * Lighthouse
+  * Benjamin Annotation project
-  * Gaia
+  * [[lighthouse_project:about|LIGHTHOUSE]]
-  * Polaris
+  * [[gaia:about_gaia|GAIA AND NIKE PROJECTS]]
-  * Wukong
+  * [[polaris:polaris|POLARIS TEXT COLLECTION PROJECT]]
+  * [[wukong|WUKONG PROJECT]]
 The client performs internal QA for all projects and if the the quality is below 90%, they can apply penalties.\\
@@ Line 16: / Line 17: @@
 {{:isaac_project:errors_lqa.png?300|}}
-At Oneforma platform you may check your statistics either in View Performance or in Work Reports:
+To track your progress and review feedback on the **OneForma Portal**, follow the steps below.
-{{:oneforma_view_performance.png?300|}} or {{:oneforma_work_reports.png?300|}}
-You may find all errors in the section View Performance at Oneforma.\\
+. Accessing the **DESK Platform**\\
-**Check it constantly, as the feedback is closed in 2 weeks after it appears in your account.**
+Log in to the OneForma Portal (my.oneforma.com).\\
+Navigate to the **Tasks tab**.\\
-==== Payment steps ====
+Click the **DESK** link to redirect to the workspace (desk.oneforma.com).\\
-  - Around 25th we receive purchase orders from the client
+{{:1а.png?400|}}
-Payment cycle usually includes the period from the 15th of the previous month to the 14th of the current month.*\\
-  - we prepare and send POs to our translators)
+. Generating **Work Reports**\\
-  - Then we send our invoice to them. (And you should send your invoice to us)
+Once you are in the **DESK** interface:\\
-  - On 19th they pay to us.
-  - We check the payment and pay to our translators, usually between 25th and 30th or in a month after we receive an invoice from you.
+Select the **Work Reports** tab from the main menu.\\
-Your Project Manager will send you a Purchase Order with the number of completed approved words, as a rule at the end of the current or at the beginning of the next month. Purchase Order includes periods from 25th till 24th of each month. For some projects it can be moved to 20th till 21st of each month.\\
+{{:2a.png?400|}}
+Choose the appropriate **Report Type** and define the **Period** you wish to review.\\
+{{:opera_snapshot_2026-04-21_162611_desk.oneforma.com.png?400|}}
+. Reviewing **Performance and Feedback**\\
+To view real-time data for a specific task:\\
+Locate your current task and click the **Actions** button.\\
+{{:9.png?200|}}
+Select **View Performance** from the dropdown menu.\\
+A summary page will display, featuring your **Quality Score** and detailed **Translation Feedback**.\\
+{{:10.png?400|}}
+**Check it constantly, as the feedback is closed in 2 weeks after it appears in your account.**
+==== Payment steps ====
+. Around 25th we receive purchase orders (POs) from the client\\
+Payment cycle usually includes the period from the 15th of the previous month to the 14th of the current month. It may vary depending on the project. Ask your project manager about the details.\\
+. **We prepare and send POs with the number of approved words/hours to our translators by the end of each month.**\\
+. The translators should send their invoices to us.\\
 **Please send your invoice with payment details, PO number and the sum to __invoices@alchemytranslations.com__ and add your PM to copy.**\\
 To invoice, please create a DOC file and add there:
   * your name, address, payment information
-  * the name of our company, address
+  * the name and address of our company (you can take it from the PO)
   * PO number
-  * Task name, amount of work, rate per item, total sum
+  * task name, amount of work, rate per item, total sum
+Without these informations our accountants cannot accept it.
-Without it our accountants cannot accept payments.
 How to create an invoice in Word: https://www.google.com/amp/s/www.wikihow.com/Make-Invoices-in-Word?amp=1
-Within 1-2 weeks we check your invoice and approve its receipt.\\
+. Usually we pay to our translators between 25th and 30th or in maximum 30 days after we receive an invoice from you.\\
-Payment in 30 days after invoice date.
----
-* May vary depending on the project. Ask your project manager about the details.
+---\\
+If you have any questions or queries regarding the invoice or payment, please apply to your PM.

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