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info:sip_phone [2021/03/10 10:09] karma |
info:sip_phone [2025/11/26 07:58] (current) karma |
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| Voice over Internet Protocol (VoIP) via Session Initiation Protocol (SIP) | Voice over Internet Protocol (VoIP) via Session Initiation Protocol (SIP) | ||
| - | We usually use the app Linphone or Zoiper to make phone calls.\\ | + | We usually use the app **Linphone** or **Zoiper** to make phone calls.\\ |
| You may install this programme on your laptop or better mobile phone. | You may install this programme on your laptop or better mobile phone. | ||
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| server: 107.173.160.152\\ | server: 107.173.160.152\\ | ||
| port: 5961\\ | port: 5961\\ | ||
| - | user name: \\ | + | user name: same as your phone number\\ |
| - | password: \\ | + | password: your password\\ |
| You may also make internal calls to the staff (it's free) using extensions only, e.g.\\ | You may also make internal calls to the staff (it's free) using extensions only, e.g.\\ | ||
| - | * 133 - Karma (__Margarita__ for the clients; Senior PM; English, German and Russian speaking)\\ | + | * 100 - **Forester** |
| - | * 155 - not available at the moment\\ | + | * 133 - **Karma** (__Margarita__ for the clients; Senior PM; English, German and Russian speaking)\\ |
| - | * 166 - Daria (PM working with English and German clients)\\ | + | * 166 - **Daria** (PM working with English and German clients)\\ |
| - | * 177 - Viktoria (HR manager)\\ | + | * 199 - **Gil** (PM, French, Russian, English)\\ |
| - | * 178 - Jeffy (PM, BDM, French, English) | + | * xxx - **Romaric** (PM, French, English)\\ |
| - | * 199 - Gil (PM, French, Russian, English)\\ | + | * xxx - **Maria** (PM, Spanish, English)\\ |
| + | * xxx - **Diomarkis** (PM, Spanish, English)\\ | ||
| + | * xxx - **Ramilyn** (PM, Sales Manager, English)\\ | ||
| + | * xxx - **Eulene** (BDM, Sales Manager, English)\\ | ||
| + | * 177 - **Viktoria** (HR manager)\\ | ||
| + | * 179 - **Albina** (Recruiter)\\ | ||
| + | * 157 - **Sergio** (Administrator)\\ | ||
| Our main company number for the clients is +43 720 77 5362. | Our main company number for the clients is +43 720 77 5362. | ||
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| The full guide is [[https://www.zoiper.com/en/tutorials/android|here]] and a small guide for Russian language [[https://digitoffice.ru/support/instrukcii/zoiper5/|here]]. | The full guide is [[https://www.zoiper.com/en/tutorials/android|here]] and a small guide for Russian language [[https://digitoffice.ru/support/instrukcii/zoiper5/|here]]. | ||
| - | After you setup your phone check the following: | + | To setup Zoiper, you need to fill in the following information: |
| + | {{:info:zoiper_setup_on_laptop_1.png?600|}} | ||
| + | |||
| + | {{:info:zoiper_setup_on_laptop_2.png?600|}} | ||
| + | |||
| + | |||
| + | {{:info:zoiper_setup_on_laptop_3.png?600|}} | ||
| + | |||
| + | If you setup your sip phone our your mobile check the following: | ||
| === Receiving calls when running in background === | === Receiving calls when running in background === | ||
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| Adjust Transport type according to your provider's recommendation.\\ | Adjust Transport type according to your provider's recommendation.\\ | ||
| - | It is best to use TCP if it is supported by your VoIp provider. | + | \\It is best to use TCP if it is supported by your VoIp provider. |
| === Account settings: === | === Account settings: === | ||
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| Enable on start\\ | Enable on start\\ | ||
| On | On | ||
| - | |||
| - | Audio Codec Settings:\\ | ||
| - | uLaw\\ | ||
| - | aLaw\\ | ||
| - | GSM\\ | ||
| - | iLBC30\\ | ||
| - | Speex | ||
| - | |||
| - | Video Codec Settings:\\ | ||
| - | VP8 | ||
| Enctyption:\\ | Enctyption:\\ | ||
| Line 59: | Line 63: | ||
| Transport type:\\ | Transport type:\\ | ||
| - | UDP | + | UDP (if doesn't work then TCP) |
| Use STUN\\ | Use STUN\\ | ||
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| Use RPORT for signalling - on\\ | Use RPORT for signalling - on\\ | ||
| - | Use RPORT for media - on | + | Use RPORT for media - on\\ |
| + | * In some contries it can work via VPN only. | ||