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info:sip_phone
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info:sip_phone [2020/09/23 10:15] karma |
info:sip_phone [2023/11/09 10:10] (current) karma |
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| - | Telephony at Alchemy Translations | + | ====== Telephony at Alchemy Translations ====== |
| Voice over Internet Protocol (VoIP) via Session Initiation Protocol (SIP) | Voice over Internet Protocol (VoIP) via Session Initiation Protocol (SIP) | ||
| We usually use the app Linphone or Zoiper to make phone calls.\\ | We usually use the app Linphone or Zoiper to make phone calls.\\ | ||
| - | You may install this programme on your laptop or mobile phone. | + | You may install this programme on your laptop or better mobile phone. |
| - | [[https://digitoffice.ru/support/instrukcii/zoiper5/|further guides will be later]] | + | |
| You need the following data:\\ | You need the following data:\\ | ||
| server: 107.173.160.152\\ | server: 107.173.160.152\\ | ||
| port: 5961\\ | port: 5961\\ | ||
| - | user name: \\ | + | user name: same as your phone number\\ |
| - | password: \\ | + | password: your password\\ |
| You may also make internal calls to the staff (it's free) using extensions only, e.g.\\ | You may also make internal calls to the staff (it's free) using extensions only, e.g.\\ | ||
| * 133 - Karma (__Margarita__ for the clients; Senior PM; English, German and Russian speaking)\\ | * 133 - Karma (__Margarita__ for the clients; Senior PM; English, German and Russian speaking)\\ | ||
| - | * 155 - Oksana (PM working with English clients)\\ | + | * 156 - Raissa (PM working with English and German clients)\\ |
| * 166 - Daria (PM working with English and German clients)\\ | * 166 - Daria (PM working with English and German clients)\\ | ||
| * 177 - Viktoria (HR manager)\\ | * 177 - Viktoria (HR manager)\\ | ||
| - | * 199 - Gil (French, English)\\ | + | * 178 - Jeff (PM, BDM, French, English) |
| + | * 179 - Albina (Recruiter)\\ | ||
| + | * 199 - Gil (PM, French, Russian, English)\\ | ||
| + | |||
| + | Our main company number for the clients is +43 720 77 5362. | ||
| + | |||
| + | ====== Zoiper for Android ====== | ||
| + | The full guide is [[https://www.zoiper.com/en/tutorials/android|here]] and a small guide for Russian language [[https://digitoffice.ru/support/instrukcii/zoiper5/|here]]. | ||
| + | |||
| + | In short, to setup Zoiper on the first page type: | ||
| + | |||
| + | xxx@107.173.160.152:5961 | ||
| + | where xxx is your phone extension, see examples above. In the password field type password. | ||
| + | The rest you can just skip, it should start working already. | ||
| + | |||
| + | After you setup your phone check the following: | ||
| + | === Receiving calls when running in background === | ||
| + | |||
| + | Go to **Config** -> **Connectivity** and enable "Wi-Fi keepalive" and "Stay awake".\\ | ||
| + | Go back, open **Advanced ** and enable "Run in background".\\ | ||
| + | Go back to **Accounts** -> select your account and then scroll down to "Network settings"\\ | ||
| + | Adjust Transport type according to your provider's recommendation.\\ | ||
| + | |||
| + | \\It is best to use TCP if it is supported by your VoIp provider. | ||
| + | |||
| + | === Account settings: === | ||
| + | |||
| + | Enable on start\\ | ||
| + | On | ||
| + | |||
| + | Audio Codec Settings:\\ | ||
| + | uLaw\\ | ||
| + | aLaw\\ | ||
| + | GSM\\ | ||
| + | iLBC30\\ | ||
| + | Speex | ||
| + | |||
| + | Video Codec Settings:\\ | ||
| + | VP8 | ||
| + | |||
| + | Enctyption:\\ | ||
| + | ZRTP - off\\ | ||
| + | SRTP - off | ||
| + | |||
| + | Network settings:\\ | ||
| + | Registration expiry time:\\ | ||
| + | 60 | ||
| + | |||
| + | Transport type:\\ | ||
| + | UDP (if doesn't work then TCP) | ||
| + | |||
| + | Use STUN\\ | ||
| + | no | ||
| + | |||
| + | Use RPORT for signalling - on\\ | ||
| + | Use RPORT for media - on | ||
| - | Our main company number for the clients is +43 720 775 286. | ||
info/sip_phone.1600856138.txt.gz · Last modified: 2020/09/23 10:15 by karma
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