Differences

This shows you the differences between two versions of the page.

--- isaac_project:en:mtpe:mtpe_full_instructions:contents:6_view_perfomance [2023/11/22 09:15]
sergio created
+++ isaac_project:en:mtpe:mtpe_full_instructions:contents:6_view_perfomance [2023/12/18 12:58] (current)
sergio
@@ Line 1: / Line 1: @@
 ==== VIEW PERFORMANCE AND COUNTER-FEEDBACK ====
+**FOR TRANSLATORS**: It is essential that translators check their translation performance
+in Oneforma to learn from their errors and let us know in case they disagree with some of the
+received feedbacks. From the “My Tasks” page in Oneforma, go to the webapp you want to
+check the feedback for and click **Actions > View performance**. The Performance page
+opens. In the upper part called My Performance, you can find: \\
+• **Quality score**: the overall quality score you got for all the work in that webapp \\
+• **Translations Reviewed**: the number of your translations that have been reviewed in
+that specific webapp \\
+{{ :isaac_project:en:human_translation_instructions_v311:isaac_project_en_human_translation_instructions_general_quality_guidelines_img2.jpg |}}
+In the lower part, called **Translation feedback**, you can find a table with the list of all the
+strings where reviewers have found mistakes and/or made edits.
+{{ :isaac_project:en:mtpe:mtpe_full_instructions:contents:img19_isaac_project_mtpe_full_instructions.jpg |}}
+You can use this to compare your original translation with the one submitted by the reviewer.
+You can also see the error category that has been assigned to edit. \\
+-If you agree with the reviewer, learn from the feedback and click the **Agree** button. \\
+-If you disagree with the correction made by the reviewer, click **Disagree**. Please remember
+that you have 14 days to disagree with an edit or error category. Once these 14 days have
+passed, you will not be able to Disagree with that string or provide counter-feedback, so
+please remember to check this section regularly. \\
+If you disagree, a text box will open where you can send us a comment and explain why you
+disagree with the reviewer. Click Send counterfeedback to share the comment with the
+Centific team. This will be arbitrated by a third party who will decide if the error should be
+removed from your report or not. **NOTE**: make sure your comments in the counter-feedback
+box are professional and polite, precise and concise. \\
+If you disagree, a text box will open where you can send us a comment and explain why you
+disagree with the reviewer. Click **Send counterfeedback** to share the comment with the
+Centific team. This will be arbitrated by a third party who will decide if the error should be
+removed from your report or not.** NOTE**: make sure your comments in the counter-feedback
+box are professional and polite, precise and concise. \\
+{{ :isaac_project:en:mtpe:mtpe_full_instructions:contents:img20_isaac_project_mtpe_full_instructions.jpg |}}
+**NOTE**: "Preferential Edit" **DOES NOT penalize the QA score**. It has no impact on your QA
+result. It is just an alternative translation for your reference. If both translations are equally
+correct, click Agree. If there is a mistake in the review, click Disagree and let us know what
+the error in the review is, so we can penalize the reviewer if the arbitrator agrees.
+If the arbitrator agrees with the reviewer and the error is confirmed, you will see a comment
+with the final arbitration under the “**comment from arbitrator**” column. If on the contrary we
+agree with you and decide to remove the error from your report, it will disappear from the list.
+Score will always be updated automatically every time an arbitration is done. \\
+**FOR REVIEWERS**: It is essential that reviewers check their review performance in
+Oneforma to learn from their errors and see in which cases they have unfairly penalized a
+translator or performed the review wrongly. This is extremely important because reviewers
+are the last step before the delivery to the customer and we need to make sure only qualified
+reviewers are working in the QA webapps. The scores applied to the reviewers come from
+the strings that have been arbitrated. \\
+From the “My Tasks” page in Oneforma, go to the webapp you want to check the QA
+feedback for and click **QA Actions > QA View performance**. The Performance page opens.
+In the upper part called My Performance, you can find: \\
+• **Quality score**: the overall quality score you got for all the work in that webapp \\
+• **Translations Reviewed**: the number of your translations that have been reviewed in
+that specific webapp \\
+{{ :isaac_project:en:mtpe:mtpe_full_instructions:contents:img21_isaac_project_mtpe_full_instructions.jpg |}}
+In the lower part, called **Translation feedback**, you can find a table with the list of all the
+strings where arbitrators have found mistakes in strings you reviewed and/or where you
+misjudged and assigned the wrong error category to a translator.  \\
+• “**Error category from you to translator**” is the error category you originally
+assigned to the translator and for which the translator complained. \\
+• “**Error category from arbitrator to translator**” is the error category the arbitrator
+decided to assign to the translator after the complaint about your review. If this
+doesn’t match what appears in the previous column, it means the arbitrator thought
+your review was not fair or the category you used was not correct. \\
+• “**Error category from arbitrator to you**” is the error category the arbitrator assigned
+to you after evaluating the counter-feedback. This can be because you did a mistake
+in the reviewed string or because you unfairly penalized the translator in the first
+place. \\
+• “**Counterfeedback**” contains the original complaint we received from the translator. \\
+• “**Arbitration**” is the final decision made by the arbitrator \\
+{{ :isaac_project:en:mtpe:mtpe_full_instructions:contents:img22_isaac_project_mtpe_full_instructions.jpg |}}
+BACK TO => [[isaac_project:en:mtpe:mtpe_full_instructions:contents|MACHINE TRANSLATION POSTEDITING (MTPE) TRANSLATION v.3.1]]

Alchemy Translations

User Tools

Site Tools

Differences

Page Tools